Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data refers to all data that can be used to personally identify you.

1.2 The data controller responsible for data processing on this website, as defined by the General Data Protection Regulation (GDPR), is Magnos Turbosystems GmbH, Miraustraße 27-29, 13509 Berlin, Germany, Tel.: +49 (0) 30 / 340 606 740, Fax: +49 (0) 30 / 340 606 745, Email: info@turboservice24.de. The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller). You can recognize an encrypted connection by the "https://" protocol and the lock symbol in your browser's address bar.

2) Data Collection When Visiting Our Website

When you use our website for informational purposes only, meaning you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary to display the website:

Our visited website

Date and time of access

Amount of data sent in bytes

Source/referrer from which you reached the page

Browser used

Operating system used

IP address used (if applicable, in anonymized form)

The processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

3) Cookies

To make your visit to our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information, such as browser and location data, as well as IP address values, individually. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6 (1) (b) GDPR either for the execution of the contract or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

We may cooperate with advertising partners who help us make our internet offer more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the collected information in the paragraphs below.

Please note that you can set your browser to inform you about the setting of cookies and individually decide whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these settings for the respective browsers under the following links:

Internet Explorer: Delete and manage cookies

Firefox: Enable and disable cookies

Chrome: Manage cookies in Chrome

Safari: Manage cookies

Opera: Manage cookies in Opera

Please note that if you do not accept cookies, the functionality of our website may be limited.

Here's the translation of your privacy policy into English:

1) Information on the Collection of Personal Data and Contact Details of the Data Controller

2) Data Collection When Visiting Our Website

Our visited website

Date and time of access

Amount of data sent in bytes

Source/referrer from which you reached the page

Browser used

Operating system used

IP address used (if applicable, in anonymized form)

3) Cookies

Internet Explorer: Delete and manage cookies

Firefox: Enable and disable cookies

Chrome: Manage cookies in Chrome

Safari: Manage cookies

Opera: Manage cookies in Opera

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contact

When contacting us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is used solely for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted after final processing of your request, provided that there are no statutory retention obligations to the contrary.

5) Data Processing for Opening a Customer Account and for Contract Execution

In accordance with Art. 6 (1) (b) GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected can be seen from the respective input forms. You can delete your customer account at any time by sending a message to the aforementioned address of the data controller. We store and use the data you provide for contract execution. After full execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we reserve the right to legally permissible further data use, about which we inform you below.

6) Data Processing for Order Handling

6.1 To process your order, we work with the service providers listed below who support us wholly or partially in the execution of concluded contracts. Certain personal data will be transmitted to these service providers according to the following information.

The personal data collected by us will be transmitted to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. Your payment data will be transmitted to the credit institution commissioned with the payment processing as part of the payment handling, insofar as this is necessary for the payment handling. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transmission of data is Art. 6 (1) (b) GDPR.

6.2 Use of Specific Service Providers for Order Processing and Handling

Plentymarkets

Order processing is carried out via the service provider "plentymarkets" (plentymarkets GmbH, BÃ¼rgermeister-Brunner-Str. 15, 34117 Kassel). Name, address, and, if applicable, other personal data will be transmitted exclusively for the purpose of processing online orders to plentymarkets in accordance with Art. 6 (1) (b) GDPR. The transmission of your data only takes place insofar as this is actually necessary for processing the order. Details on data protection at plentymarkets and the data protection declaration of plentymarkets GmbH can be viewed on the plentymarkets website under "plentymarkets.eu."

6.3 Transmission of Personal Data to Shipping Service Providers

DHL

If the goods are delivered by the transport service provider DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we will transmit your email address to DHL prior to the delivery of the goods in accordance with Art. 6 (1) (a) GDPR for the purpose of coordinating a delivery date or providing delivery notification, provided you have expressly consented to this during the ordering process. Otherwise, only the name of the recipient and the delivery address will be transmitted to DHL for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR. The transmission only takes place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or delivery notification is not possible.

Consent can be revoked at any time with effect for the future, either with the data controller or with the transport service provider DHL.

UPS

If the goods are delivered by the transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will transmit your email address to UPS prior to the delivery of the goods in accordance with Art. 6 (1) (a) GDPR for the purpose of coordinating a delivery date or providing delivery notification, provided you have expressly consented to this during the ordering process. Otherwise, only the name of the recipient and the delivery address will be transmitted to UPS for the purpose of delivery in accordance with Art. 6 (1) (b) GDPR. The transmission only takes place insofar as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with UPS or transmission of status information on the shipment is not possible.

Consent can be revoked at any time with effect for the future, either with the data controller or with the transport service provider UPS.

6.4 Use of Payment Service Providers

Klarna

If you select the payment method "Klarna Invoice" or (if offered) "Klarna Installment Purchase," the payment will be processed via Klarna AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as "Klarna"). In order to enable the processing of payments, your personal data (first and last name, street, house number, postal code, city, gender, email address, telephone number, and IP address) as well as data related to the order (e.g., invoice amount, item, delivery method) will be transmitted to Klarna for the purpose of identity and creditworthiness checks, provided you have expressly consented to this in accordance with Art. 6 (1) (a) GDPR during the ordering process.

You can view to which credit agencies your data may be transmitted here: Credit Rating Agencies.

6.4 Use of Payment Service Providers

PayPal

If you choose to pay via PayPal, credit card via PayPal, direct debit via PayPal, or â€“ if offered â€“ "purchase on account" or "installment payment" via PayPal, your payment data will be transmitted to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transmission takes place in accordance with Art. 6 (1) (b) GDPR and only to the extent necessary for the payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or (if offered) "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be transmitted to credit agencies in accordance with Art. 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. The result of the credit check in relation to the statistical probability of a payment default is used by PayPal for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is also included in the calculation of the score values, among other factors.

Further data protection information, including information on the credit agencies used, can be found in PayPal's privacy policy: PayPal Privacy Policy.

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

7) Contact for Review Requests

Review Reminder by eKomi

If you have given us your explicit consent during or after your order in accordance with Art. 6 (1) (a) GDPR, we will transmit your email address to the review platform eKomi Ltd., Markgrafenstraße 11, 10969 Berlin (www.ekomi.de), so that they can send you a review reminder by email.

You can revoke your consent at any time by sending a message to the data controller or directly to eKomi.

8) Online Marketing

Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking service provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

We use Google AdWords to promote our services on external websites by means of advertising (Google AdWords). We can determine how successful our advertising campaigns are by analyzing data related to those advertisements. The goal is to show you advertisements that interest you, to make our website more appealing to you, and to ensure fair advertising costs.

The cookie for conversion tracking is set when a user clicks on an AdWords advertisement placed by Google. These cookies expire after 30 days and are not used to personally identify users. If a user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie, so cookies cannot be tracked across the websites of different AdWords customers. The information collected via the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. These customers learn the total number of users who clicked on their ad and were redirected to a page containing a conversion tracking tag. However, they do not receive information that personally identifies users.

If you do not want to participate in tracking, you can opt out by deactivating the Google conversion tracking cookie in your internet browser's user settings. You will then not be included in the conversion tracking statistics.

We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Art. 6 (1) (f) GDPR.

Google LLC, based in the USA, is certified under the "Privacy Shield" agreement, which guarantees compliance with European data protection law.

Further information on Google's data protection policies can be found here: Google Privacy Policy.

You can permanently deactivate cookies for ads by adjusting your browser settings or by downloading and installing the browser plug-in available under the following link: Ads Settings Plugin.

9) Web Analytics Services

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies to help analyze how users interact with the website.

The information generated by the cookie about your use of this website (including your anonymized IP address) is usually transmitted to a Google server in the USA and stored there. This website uses Google Analytics exclusively with the "_anonymizeIp()" extension, which ensures anonymization of the IP address by truncating it, thereby excluding any direct personal reference.

In some exceptional cases, the full IP address may be transmitted to a Google server in the USA and truncated there. In these cases, the data processing is carried out based on Art. 6 (1) (f) GDPR, reflecting our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

You can prevent the storage of cookies by adjusting your browser software accordingly. Additionally, you can prevent the data collected by the cookie from being transmitted to Google and processed by Google by downloading and installing the browser plug-in available under the following link: Google Analytics Opt-Out.

10) Tools and Other Services

Google Maps

We use Google Maps (API) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on our website. Google Maps is a web service for displaying interactive maps to visually present geographical information. By using this service, our location will be displayed, and any route guidance will be made easier.

When you access the subpages in which the Google Maps service is integrated, information about your use of our website (such as your IP address) is transmitted to Google's servers in the USA and stored there. This occurs regardless of whether Google provides a user account that you are logged into or if no user account exists. If you are logged into Google, your data will be directly associated with your account. If you do not wish for this association to occur, you must log out of your Google account before activating the button. Google stores your data as user profiles and uses it for purposes of advertising, market research, and/or tailored website design. Such analysis is conducted, in particular, in accordance with Art. 6 (1) (f) GDPR based on Google's legitimate interests in the display of personalized advertising, market research, and/or customized website design. You have a right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Google LLC, based in the USA, is certified under the "Privacy Shield" agreement, which ensures compliance with the data protection level applicable in the EU.

If you do not agree to the future transmission of your data to Google in the context of using Google Maps, you can completely deactivate the Google Maps web service by turning off the JavaScript application in your browser. Google Maps, and thus also the map display on this website, will then not be usable.

You can view Google's terms of use at Google Terms of Service, and additional terms of use for Google Maps at Google Maps Terms of Service.

For detailed information on data protection in connection with the use of Google Maps, please visit the Google website ("Google Privacy Policy"): Google Privacy Policy.

11) User Rights

11.1 According to applicable data protection law, you have the following rights with respect to the data controller regarding the processing of your personal data:

Right of access pursuant to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the origin of your data if it was not collected by us from you, the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved and the significance and envisaged consequences of such processing for you, as well as your right to be informed about the guarantees provided in accordance with Art. 46 GDPR when your data is transferred to third countries.

Right to rectification pursuant to Art. 16 GDPR: You have the right to request immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us.

Right to deletion pursuant to Art. 17 GDPR: You have the right to request the deletion of your personal data in accordance with Art. 17 (1) GDPR. However, this right does not apply if the processing is necessary for the exercise of the right to freedom of expression and information, compliance with a legal obligation, reasons of public interest, or the establishment, exercise, or defense of legal claims.

Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is being verified, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data for the establishment, exercise, or defense of legal claims after we no longer need this data once the purpose has been achieved, or if you have lodged an objection on grounds relating to your particular situation, as long as it has not yet been determined whether our legitimate grounds prevail.

Right to notification pursuant to Art. 19 GDPR: If you have asserted the right to rectification, deletion, or restriction of processing to the data controller, the latter is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or deletion of data or restriction of processing unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transmission to another data controller, where technically feasible.

Right to withdraw consent pursuant to Art. 7 (3) GDPR: You have the right to withdraw your consent at any time with future effect. If you withdraw your consent, we will immediately delete the data concerned unless further processing can be based on a legal basis for consent-free processing. The withdrawal of consent does not affect the legality of the processing carried out based on the consent up to the withdrawal.

Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, your workplace, or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

11.2 Right to Object

If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time on grounds relating to your particular situation, with effect for the future. If you exercise your right to object, we will stop processing the data concerned unless we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise the right to object as described above. If you exercise your right to object, we will stop processing your data for direct marketing purposes.

12) Duration of Storage of Personal Data

The duration of the storage of personal data is determined based on the respective statutory retention period (e.g., tax and commercial retention periods). After the expiration of these periods, the corresponding data will be routinely deleted, provided they are no longer necessary for the fulfillment or initiation of the contract and/or we have no legitimate interest in further storage.

Endereco Services

On our website, we offer the functionality of real-time input validation in address forms within our webshop. This feature is intended to prevent delivery issues caused by incorrect information.

Additionally, we aim to ensure that your contact information is valid for the purpose of providing updates about your order or for necessary inquiries.

To provide these services, we use the service provider Endereco, Balthasar-Neumann-Straße 4b, 97236 Randersacker. The service provider processes data exclusively according to our instructions. The legal basis for the transmission, processing, and temporary storage of data by the service provider is Art. 6 (1) (b) GDPR, as it is necessary for the performance of the contract or for carrying out pre-contractual measures. The following data is processed by the service provider:

Address (Country, City, Postal Code, Street, House Number, if applicable)

The data is processed separately by the service provider and is not combined with other data. The requests are deleted by the service provider once the status of the entered data has been determined and storage in the webshop has been completed, but no later than 30 days.

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